Global Star Rating System for Services
Department of Economic Development – Ajman

Application for consideration of a dispute over trademarks / Commercial agencies

About the Service

Content to be added

180 User used this Service
Service Process
  • 1
    The application shall be submitted through the Department's website and smart app.
    • 2
      Paying fees electronically.
      • 3
        The complaint shall be considered and verified.
        • 4
          If the complaint is approved, the complainant shall be notified to pay the following fees:
          • • AED 1,000 for inspection of any building site (up to three sites) at the request of the complainant.
          • • Adding amount of AED 300 at the request of the complainant.
          • • AED 2,500 for inspection of any warehouse at the request of the complainant.
        • 5
          Taking the necessary legal action in accordance with the list of violations.
          • 6
            Notifying the complainant of the outcome of the actions taken, through text messages.
            Service Fees
            • AED 2,000
            Terms and Conditions
            • The Department is not responsible for any errors in the data contained in the complaints after collecting the fees.
            • Users of the commercial fraud system are not entitled to share any information or data contained in the system with any entity other than the related company, such as case details or any data related to reports or any other existing data.
            • The user shall submit and provide the original documents if the Department requests the same.
            • The user shall provide original and counterfeit samples of the goods in case the Department requests the same.
            • The user acknowledges the power of attorney document duly certified if the application is submitted by a proxy.
            • The user acknowledges and undertakes that all the incoming data and the attached documents are authenticated and issued by the legal and official authorities.
            • The user acknowledges that he/she shall notify the Department of any amendment or change in the submitted document data in the future, within 10 working days of the amendment or change.
            • The user shall inform and provide the Department with the technical reports for the technical examination of the collected samples if the Department requests the same.
            Delivery Duration

            10 working days

            • Service Centers
            • E-service
            Service Code
            Service Structure
            Service Type
            Service Package
            Forms used in this Service
            Service correlation with other Services

            The trademark / commercial agency is registered

            Limitation of Service


            Business (companies/institutions)
            Service Rating
            Average rating : From 0
            Required Documents
            • An official letter from the owner of the trademark or his legal representative, including details of the complaint submitted, provided that it is in Arabic as much as possible.
            • A statement of the similarities between the counterfeit and the original product or service, if any.
            Payment Channels
            • E- Payment

            Having Trouble? +971 800 70